As Salesforce consulting partners, YES CRM Salesforce Consultants always study business processes before customizing a CRM implementation plan. We also have a large collection of Best Practices in various industry segments.

YES CRM Salesforce.com consulting services can help you get your CRM initiative started in the right direction. Our expertise in Salesforce CRM consulting will help you fill in the gaps that you are missing. It still requires your involvement, as no one knows your business better than you do. But it does not have to be as hard as trying to do it alone.

Successful CRM deployments require in-depth knowledge of your company’s goal objectives and most importantly your strategy. Thus, by hiring our Salesforce consulting services, you’ll be able to not only get your money’s worth but you’ll also be able to work with one of the best Salesforce Consulting Companies in India.


Salesforce Consulting Company: Things We Can Help You With

As one of the leading CRM software solutions providers, along with Salesforce CRM consulting services we also excel in other Salesforce related services like;

  • Implementation: From installation to integration to configuration, we offer bespoke Salesforce Implementation Services to suit your business needs and budget.
  • Development: As a top Salesforce Consultant, we offer end-to-end Salesforce Development Services, right from research and design to development, data migration, maintenance and support.
  • Cross-Cloud Integration: We help businesses build cross-cloud solutions that help accelerate their team’s productivity, enabling them to deliver personalised services, which can help enhanced customer experience.
  • Execution: Be it project planning, implementation, development or integration, our full-fledged Salesforce Consultancy services ensure flawless execution, thereby helping you transform your business while streamlining various processes.

What CRM Software Won’t Do:

CRM alone cannot fix your business enterprise. As a business tool, there are different ways CRM can help grow your business. However, how you use the tool determines its value. It will provide you with the answers that will help fix your business, but it cannot improve your customer service; increase your sales or your customer's needs, by itself. The primary purpose of the CRM tool is to support your business processes.


Best Salesforce CRM Consulting: Salesforce Products We Work With

  • Salesforce Lightning
  • SalesForce for Non-Profit
  • Sales Cloud
  • Marketing Cloud
  • Analytics Cloud
  • Service Cloud
  • Community Cloud
Read this brief About Salesforce.com to understand these concepts of CRM better.

Customers Should Determine Your Customer Support Strategy:

  • Do they want the phone answered by a person?
  • Do they prefer email?
  • How quickly do they want you to respond?
  • How fast do they want action?
  • Are they willing to pay more for after-hours service?

There are many more questions than we show here, but if you are willing to listen, your customers will tell you what you and your competitors aren’t doing to make them happy. This is why social integration is so vital - give your customers the attention they deserve. YES CRM Salesforce consultants will show you how. As a dedicated Salesforce consulting firm with vast experience, we can help you make the right decision. Thus, if you’ve collected what looks like good customer service ideas from your customers, but aren’t quite sure how to use them in your business, then we as a Salesforce CRM consulting service provider can help you.

Frequently Asked Questions

Why should you hire us?
As one of the best Salesforce consultants, we offer customised Salesforce services that help companies to take their business to the next level. We have years of experience in providing CRM solutions to small and mid-sized businesses as well as large enterprises. We have worked on countless projects and delivered them successfully. What’s more, with our combined expertise and skills, we can help businesses to unlock the true potential of their Salesforce CRM, thereby helping them leverage the maximum from it.
Which industries have you worked with?
We are a leading Salesforce service provider offering both onshore and offshore Salesforce CRM services to a wide range of industries including but not limited to Banking, Insurance, Media & Events, Government, Education, Healthcare, Retail & Manufacturing, Education, Automobiles etc.
As a Salesforce Consultancy company, how can you help our business?
While Salesforce is one of the best CRM software, it is quite comprehensive and can be complex to understand without the aid of an experienced Salesforce consulting company. We can help you to leverage the maximum out of this CRM platform by offering guidance throughout the way; from implementation and development to training, maintenance and support. We can also help you to customised the Salesforce CRM to align with your business model while automating various processes that help boost your team's productivity.
Can you help us with the Salesforce Org health check-ups?
Yes, we can! To ensure the Salesforce CRM platform works optimally and is secured at all times, routine check-ups (monitoring) is important. With the help of the Security Health Check tool by Salesforce, we can help run a comprehensive health check on your system. This will help us determine performance issues that need to be fixed, current security threats, potential vulnerabilities, and other problems that need immediate solutions.

Get in touch with YES CRM

Complimentary, one-hour consultation on how to better manage your sales.